Your logs are generating alerts around the clock. But outside working hours, nobody is looking. Edge7 Networks provides a fully managed SOC and SIEM. Every alert, every hour, every day. When something real surfaces, it gets investigated and acted on. Not just flagged.
Your organisation generates security data from dozens of sources. Firewalls, endpoints, identity platforms, cloud workloads, email gateways. Each one produces logs and alerts. But none of them watch themselves.
Your IT team reviews what they can during working hours. Outside of that, alerts queue up. Over weekends and holidays, nobody is looking. The tools are running, but the investigation is not happening.
The risk is not that your tools fail. The risk is that a real threat gets buried in a queue of alerts that nobody has time to work through. By the time someone looks, the window to respond may have passed.
The tools are running 24/7. The investigation is not. Threats that land at midnight sit in a queue until Monday morning.
Firewall logs in one place. Endpoint alerts in another. Identity events somewhere else. Nobody is correlating them. An attacker who moves laterally across systems goes unnoticed.
Thousands of alerts per day. Most are noise. Without dedicated analysts triaging them, real threats get buried alongside false positives.
NIS2, DORA, and Cyber Essentials require proof that monitoring is in place. Checking the dashboard when you can does not meet the bar.
Log data ingested from across your environment. Firewalls, endpoints, cloud platforms, identity systems, email, and network. The SIEM normalises and correlates everything into a single view.
All sources, one viewCorrelation rules, behavioural analytics, and threat intelligence identify suspicious activity. Known attack patterns are caught by rules. Unknown patterns are caught by anomaly detection across all sources.
Cross-source correlationSOC analysts examine each alert in context. Genuine threat or false positive? What is the scope? What systems and users are affected? Your IT team receives findings and context, not raw alerts.
Human-led triageConfirmed threats are contained. Compromised accounts get locked. Malicious processes get terminated. Affected systems get isolated. Response happens immediately, not after your team reads an email the next morning.
Immediate containmentIf it generates security-relevant logs, it feeds into the SIEM. Correlation rules are tuned to your environment, not just vendor defaults. The platform ingests and normalises data from all sources so that a suspicious event on your firewall gets correlated with what is happening on your endpoints at the same time.
Detection is not a static set of vendor defaults applied to every customer. Edge7 Networks tunes correlation rules based on what is normal in your environment. Behavioural analytics identifies anomalies that fall outside your baseline. Threat intelligence feeds for known indicators of compromise update detection continuously.
Confirmed threats do not wait for an email reply. Compromised accounts get locked. Malicious processes get terminated. Affected systems get isolated. For incidents that need your team's involvement, you receive clear escalation with defined severity levels. The investigation is already done when it reaches you.
Monthly security reports cover detection volumes, incident summaries, and trend analysis. Executive dashboards give leadership visibility alongside the detailed technical reporting that your IT team needs. Evidence packs are structured to map directly to compliance framework requirements.
What makes a managed SOC from Edge7 Networks different from a white-label monitoring service.
Dedicated engineers assigned to your account. They learn your infrastructure, your users, and your risk profile. When an alert fires, the person investigating already understands the context. Not a pooled queue where every analyst starts from scratch.
SOC and SIEM sits alongside MDR, EDR, SSE, email, firewall, identity, and incident response. Endpoint telemetry feeds into the SOC. Email threats correlate with identity anomalies. Cross-stack visibility turns individual alerts into accurate threat detection.
Some SOC customers also use our managed networking. For them, the analysts monitoring security events are backed by the same team that manages their SD-WAN, LAN, and branch connectivity. Faster triage, fewer false positives, because we already know the topology.
Priced per user per month. No charge per log source. No charge per alert. Costs scale with your organisation, not your log volume. Predictable from month one, with no invoice surprises as your environment grows.
| Severity | Example | Response | Updates |
|---|---|---|---|
| Critical | Active compromise, ransomware | 15 min | Every 30 min |
| High | Confirmed threat, containment needed | 30 min | Every 2 hrs |
| Medium | Suspicious activity under investigation | 2 hrs | Daily |
| Low | Informational, policy violation | 8 hrs | As needed |
All severity classifications and escalation paths are agreed during onboarding.
The SOC and SIEM service is delivered through ConnectWise, a mature security operations platform with an established global analyst workforce and proven threat intelligence capabilities.
Your relationship is with Edge7 Networks. We handle onboarding, tuning, escalation, and reporting. The platform provides the scale. The people who know your business sit on our side.
Global analyst workforce with established detection and response infrastructure. Threat intelligence that operates at scale, combined with the dedicated account team and environment knowledge Edge7 Networks provides.
200+ CISSP and GIAC certified analysts"One of the greatest assets of Edge7 Networks is their exceptional team. Their responsiveness, expertise, and dedication to resolving issues have been invaluable to us."
Edge7 Networks CustomerSOC and SIEM is priced per user per month. Costs are predictable and scale with your organisation, not with log volume or data source count.
Everything below is included in the per-user monthly price:
No charge per log source. No charge per alert. No surprise invoices.
SOC customers who also use our networking services benefit from analysts who already know their SD-WAN, LAN, and branch topology. Faster triage, better context. But our SOC stands on its own. Most customers came to us for the security monitoring.
Podcast episodes and articles on managed security operations, SIEM, and threat detection.
Leigh Cockell from ConnectWise unpacks how SIEM, XDR, and SOAR work together and why human-led SOC services remain essential in a world of automated tooling.
A clear comparison of the SOC and MDR models. What each covers, where they overlap, and how to choose the right level of coverage.
Read moreWhether you are looking for 24/7 coverage for the first time, replacing an underperforming provider, or trying to understand what SOC and SIEM involves for an organisation your size. No pressure. A direct conversation.